01223 309829 44 Arbury Court, Alexwood road, Cambridge

Poochies Policies

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Category: Welcome

Published on Thursday, 27 October 2011 19:07

Written by Poochie Parlour

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We wish to make our customers of some policies we have introduced:

Cancellation Fee

If you have a dog booked in with us, and need to cancel we require 24 hour notice for this, the reason for this is it then allows us to book another dog in its place. We never used to do this, but we have had a small number of people who book their do in then cancel on the day, and we loose business and another customer looses a slot unnecessarily. The fee will depend on which service/dog was booked in.

Of Course we understand certain situation, we can sympathise with where this may not be possible but we will deal with each individual case as it arises.

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